Enchanted Events
Terms and Conditions
Definitions by Law
By Owner, we mean the Owner, Enchanted Events, will will thus be refered to as 'The Owner'
We' 'Us' and 'Our' means the supplier of goods.
'You' or 'Your' means the hirer of goods
'Goods means all goods hired by us to you
Payment of your deposit and signature on your booking form, is deemed as you having read, understood and accepted our terms and conditions.
All bookings are between the hirer and the owner
The hirer is the person named on the booking form and who has also agreed to all the terms and conditions.
1: All hire goods remains the property of The Owner.
2: During the period of hire, The Hirer shall be solely responsible for the Hired Goods and insuring the Goods for theft or damage
3: The Owner shall not be responsible for any injury, death or damage to property how so ever sustained arising from our Goods under hire
4: The contract from the hire of goods is between The Owner and The Hirer. It is the Hirers responsibility to ensue that the venue is clearly instructed so that the terms and conditions are met.
5: The Owner will charge the Hirer for any costs due to terms and conditions being broken. It is then the responsibility of the Hirer to reclaim any of these costs from the venue if the venue was at fault
6: A refundable security deposit is required for all hired Goods, this is held until the return of hired items to The Owner. The deposit is returnable if no loss or damage has occurred to hired items.
7: Shortages and damages to hired goods will be charged at the full replacement cost. No substitute item will be accepted by The Owner
8: The Owner will inform The Hirer within 7 days of any damages or missing items concerning any of the hired Goods. An invoice will be sentoutlining the amount of damage and costs
9: Collection of Goods will be made by The Owner the morning after an event unless prior agreement has been made
10: Charges will be made for any damaged Goods including Goods that have been dragged on the floor, ground in earth stains, burns, holes, rips and tears, candle wax, grease, mold, mildew, deep staining or broken. This list is not exhaustive and charges will be made for any permanently
damaged or stained Goods.
11: If goods are not returned at the end of the agreed hire period The Owner has the right to charge for the cost of replacement Goods.
12: Cancellation will result in the forfeit of the deposit and any monies paid. Cancellation within four weeks prior to the event will incur a loss of 100% of the full amount. In exceptional circumstance The Owner can allow the deposit to be transferred to another date with the same decoration. Transferable deposits are at the Owners discretion
13: Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of The Owner. Further charges will be added to your amount payable
14: We cannot be held responsible for adverse weather conditions, where the event is cancelled due to bad weather on the day of the event the full amount payable is still due.
15: We reserve the right to make changes to any Goods in the interests of The Hirer due to adverse weather conditions
16: Where a booking is made near to the event the contract will be emailed to the hirer prior to payment. Payment of goods or services will mean the hirer accepts the terms and conditions as listed.
17: We reserve the right to cancel your booking if payment is not received when due
18: A non refundable deposit is due when agreement has been made by both parties for the booking. The deposit allows The Owner to keep the date free for your event.
19: The full balance must be paid 28 days before the event. Payments can be made by debit / credit card, bank transfer for cash
20. Liquid spillages on the dance floor can occasionally result in component failure. The hirer is liable for any damage caused and replacement costs. This can also result
21. It is the responsibility of the hirer to ensure that your guests regrain from drinking and eating on the dance floor
22. The client is aware that the surface which the floor is to be laid, needs to be both flat and dry. An uneven floor can result in the LED panels not working as the panels cannot connect properly. Our staff have the right to refuse to lay the dance floor if they find the surface on which it's to be laid is either uneven or wet.
23. The client is to be aware that items on the dance floor such as metallic confetti, imitation snow or other similar items can result in the dance floor not working if these items get into the contacts
24. Enchanted Events shall not be held liable for any slips, trips or falls on the dance floor
25. The client must be aware that it is their responsibility prior to booking our dance floor to ensure the correct size is ordered and will fit your venue. Once our fitting team are at your venue they will only lay the floor size suitable for the space provided by your venue. In the event that the area is smaller than the dance floor size hired then no refund or monies returned will be due to the client.
26. Our dance floor fitting team will always take photographic evidence of every dance floor set up once it is in working order. We will also ensure a member of staff from each venue signs to confirm the dance floor is in good working condition before we leave the premises. The hirer will not be entitled to any form of refund due to the dance floor failing to work after our staff have left the venue will all relevant paper work signed.
Terms and Conditions
Definitions by Law
By Owner, we mean the Owner, Enchanted Events, will will thus be refered to as 'The Owner'
We' 'Us' and 'Our' means the supplier of goods.
'You' or 'Your' means the hirer of goods
'Goods means all goods hired by us to you
Payment of your deposit and signature on your booking form, is deemed as you having read, understood and accepted our terms and conditions.
All bookings are between the hirer and the owner
The hirer is the person named on the booking form and who has also agreed to all the terms and conditions.
1: All hire goods remains the property of The Owner.
2: During the period of hire, The Hirer shall be solely responsible for the Hired Goods and insuring the Goods for theft or damage
3: The Owner shall not be responsible for any injury, death or damage to property how so ever sustained arising from our Goods under hire
4: The contract from the hire of goods is between The Owner and The Hirer. It is the Hirers responsibility to ensue that the venue is clearly instructed so that the terms and conditions are met.
5: The Owner will charge the Hirer for any costs due to terms and conditions being broken. It is then the responsibility of the Hirer to reclaim any of these costs from the venue if the venue was at fault
6: A refundable security deposit is required for all hired Goods, this is held until the return of hired items to The Owner. The deposit is returnable if no loss or damage has occurred to hired items.
7: Shortages and damages to hired goods will be charged at the full replacement cost. No substitute item will be accepted by The Owner
8: The Owner will inform The Hirer within 7 days of any damages or missing items concerning any of the hired Goods. An invoice will be sentoutlining the amount of damage and costs
9: Collection of Goods will be made by The Owner the morning after an event unless prior agreement has been made
10: Charges will be made for any damaged Goods including Goods that have been dragged on the floor, ground in earth stains, burns, holes, rips and tears, candle wax, grease, mold, mildew, deep staining or broken. This list is not exhaustive and charges will be made for any permanently
damaged or stained Goods.
11: If goods are not returned at the end of the agreed hire period The Owner has the right to charge for the cost of replacement Goods.
12: Cancellation will result in the forfeit of the deposit and any monies paid. Cancellation within four weeks prior to the event will incur a loss of 100% of the full amount. In exceptional circumstance The Owner can allow the deposit to be transferred to another date with the same decoration. Transferable deposits are at the Owners discretion
13: Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of The Owner. Further charges will be added to your amount payable
14: We cannot be held responsible for adverse weather conditions, where the event is cancelled due to bad weather on the day of the event the full amount payable is still due.
15: We reserve the right to make changes to any Goods in the interests of The Hirer due to adverse weather conditions
16: Where a booking is made near to the event the contract will be emailed to the hirer prior to payment. Payment of goods or services will mean the hirer accepts the terms and conditions as listed.
17: We reserve the right to cancel your booking if payment is not received when due
18: A non refundable deposit is due when agreement has been made by both parties for the booking. The deposit allows The Owner to keep the date free for your event.
19: The full balance must be paid 28 days before the event. Payments can be made by debit / credit card, bank transfer for cash
20. Liquid spillages on the dance floor can occasionally result in component failure. The hirer is liable for any damage caused and replacement costs. This can also result
21. It is the responsibility of the hirer to ensure that your guests regrain from drinking and eating on the dance floor
22. The client is aware that the surface which the floor is to be laid, needs to be both flat and dry. An uneven floor can result in the LED panels not working as the panels cannot connect properly. Our staff have the right to refuse to lay the dance floor if they find the surface on which it's to be laid is either uneven or wet.
23. The client is to be aware that items on the dance floor such as metallic confetti, imitation snow or other similar items can result in the dance floor not working if these items get into the contacts
24. Enchanted Events shall not be held liable for any slips, trips or falls on the dance floor
25. The client must be aware that it is their responsibility prior to booking our dance floor to ensure the correct size is ordered and will fit your venue. Once our fitting team are at your venue they will only lay the floor size suitable for the space provided by your venue. In the event that the area is smaller than the dance floor size hired then no refund or monies returned will be due to the client.
26. Our dance floor fitting team will always take photographic evidence of every dance floor set up once it is in working order. We will also ensure a member of staff from each venue signs to confirm the dance floor is in good working condition before we leave the premises. The hirer will not be entitled to any form of refund due to the dance floor failing to work after our staff have left the venue will all relevant paper work signed.